Legal Rules Around Wallet And Account Access
Our Legal notice explains who may access the account area, what details we collect during phone verification and how wallet records are connected to your account activity. Eligibility depends on local law, so you should read the applicable terms before opening an account or entering the
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lobby. We use payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account to match a transaction with the correct account; we do not treat a payment reference as permission to change your personal details. If a wallet status needs checking, keep the receipt
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and account identifier available when contacting us. We may request additional account details when a security check is needed, and we explain the reason through the account support route. The Legal notice also sets out how to request a correction, ask about stored data or challenge
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an access decision.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.